Terms of Service

Last Updated: January 25, 2026

Welcome to Best Health Services Private Limited. By accessing and using our website besthealthservices.co.in and purchasing our products, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

2. Products and Services

We offer diagnostic equipment, medical devices, point-of-care testing devices, and health beverages for:

• Healthcare institutions (hospitals, clinics, diagnostic laboratories)
• Healthcare professionals
• Individual consumers

All product descriptions, specifications, and images are provided for informational purposes and may be subject to change without notice.

3. Pricing and Payment

• All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated
• We reserve the right to change prices at any time without prior notice
• Payment must be made in full at the time of order placement
• We accept payments through Razorpay and other secure payment gateways
• For bulk and institutional orders, special payment terms may be arranged

4. Orders and Order Acceptance

When you place an order:

• You will receive an order confirmation email
• We reserve the right to refuse or cancel any order for any reason
• Order acceptance is subject to product availability
• We may require additional verification for large or unusual orders

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information. Key points:

• Delivery times are estimates and not guaranteed
• Shipping costs are calculated at checkout
• Risk of loss passes to you upon delivery to the carrier
• You are responsible for providing accurate shipping information

6. Returns and Refunds

Please refer to our Refund Policy for complete details. Medical devices and diagnostic equipment may have specific return restrictions due to health and safety regulations.

7. Product Warranties

Products are covered by manufacturer warranties where applicable:

• Warranty terms vary by product and manufacturer
• We are not responsible for manufacturer warranty claims
• Defective products should be reported within 7 days of delivery

8. Use of Medical Devices

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Best Health Services Private Limited or its content suppliers and is protected by Indian and international copyright laws.

10. User Accounts

If you create an account:

• You are responsible for maintaining account confidentiality
• You must provide accurate and complete information
• You are responsible for all activities under your account
• Notify us immediately of any unauthorized use

11. Limitation of Liability

To the maximum extent permitted by law, Best Health Services Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.

12. Governing Law

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

14. Contact Information